Martin Tripp Associates Broadcasting Archives

A formula for success in tricky times – perhaps

Martin Tripp 18th May 2020

A roadmap to success…

Over the last few weeks we have had the opportunity to talk to hundreds of business leaders to understand how they are adapting to the current crisis. These range from global corporates to early stage start-ups across media, information, technology and entertainment – or MITE. Even with such a broad range of organisations, there’s a common thread that unites them.

It sort of works as an equation – and though it may not offer a panacea, it may be a predictive shorthand for which companies will come out of the crisis strongest.

We think you can boil it down to this: Community + Content + Delivery = Habit.

(Reductive, we know: but this is a blog, not a book, and we only have a thousand words.)

First, let’s start with the right-hand side of the equation: the answer.

HABIT

All MITE businesses depend on habit. We need people to have

What is journalism for?

Martin Tripp 24th February 2020

The funeral of Lyra McKee

What is journalism for?

Paul Chadwick had a crack at answering this small question in the Guardian in November. His answer is nuanced, but boils down to four key elements: to “help civil society cohere”, to “facilitate democratic processes”, to “lubricate commerce”, and to “make and mix” culture. These are all valid observations, and nothing I will say below will contradict them. But I do think there is a more fundamental answer.

On the Today programme this morning there were three items which examined aspects of the same question. Jim Mullen, new CEO of Reach, defended his newspapers’ treatment of Caroline Flack and their approach to local journalism; Julian Assange’s lawyer spoke in his defence ahead of his extradition hearing; and the unlikely duo of Toby Young and Trevor Phillips spoke in defence of free speech and the launch of Young’s Free Speech Union.

It is striking that all the articles were in defence of their subject. Journalism is under attack from all sides.

All change for the besieged BBC

Martin Tripp Associates 29th January 2020

It’s been a rough few months for the old British Broadcasting Corporation. With the many criticisms of its coverage of the general election still ringing in its ears, it has seen a surprise fall in the proportion of the British public who see it as a trustworthy source of news. The new Tory government has also been hinting heavily it will review the validity of the license fee in this new era of subscription services. Last week it drew ire for the brutal and mishandled axing of the Victoria Derbyshire show, which has been lauded over the past few years as being a bastion of the sort of public interest journalism the BBC is publicly funded to provide. And now, they have announced cutting 450 jobs in the newsroom.

Bearing bountiful challenges

Little wonder, then, that director general Tony Hall chose last week to step down – with some interpreting it as a pre-emptive move to prevent further strictures being placed on its ability to report on a sitting government.

The reality is, though, that the issues facing the BBC run too deep to be sorted with a single resignation. The entertainment and news worlds have changed, with subscription to entertainment services the norm and the manner in which we increasingly consume news fundamentally changing. Those critical of the BBC have pointed out that it has been slow to adapt – and then when it has, it has done so poorly.

The race for the next great video format

Martin Tripp Associates 10th January 2020

There are countless examples of digital video genres that shouldn’t work. The popularity of unboxing videos took many people by surprise. After all, who would willingly watch a stranger open a box of toys or make up for minutes on end? Even with the depth of some parasocial relationships, who could have predicted the popularity of mukbang, or social eating, on livestreaming sites? For that matter, who would have foreseen the rise of video game streaming, and the millionaires created off the back of that hobby?

But as much as the content of some videos has shocked more traditional media companies, the actual video formats themselves have also seen some experimentation. YouTube, for instance, with the might of Google behind it, has been everything from a shortform UGC platform to a VOD service. Meanwhile Twitch, Mixer and other competitors have been at the forefront of integrating viewers’ live comments into the broadcast, and TikTok and the late lamented Vine have demonstrated the viability of shortform video content.

So, even with the aftermath of the great Facebook video metric scandal still ringing in our ears (see the recent sale of Unruly) we’re all still keenly aware that audiences are consuming more video. Consequently, the race is on to stay head of the tech trends that will change how they choose to view that video.

How Netflix has changed comedy forever

Chris Sutcliffe 14th December 2019

There’s much to be said for Netflix’s data-led commissioning system. Being able to draw circles around shows its users watch, and then commissioning new shows based on where those circles overlap, was an innovative approach to creating content a few years ago.

Barring one or two shows that seemed like home runs but failed to find audiences – namely BoJack Horseman stablemate Tuca & Bertie – Netflix’s television output is as prodigious as it is popular. Recent figures demonstrate that while its film catalogue has shrunk by 40% since 2014, the amount of TV content has increased by 37%.

Telling funny stories.

The reality is that television, by nature of the amount of time it takes to consume a series compared to a film, provides Netflix and its competitors with content that is ‘stickier’ and keeps people coming back for longer. While this isn’t always to the benefit of the show (recall that Netflix’s collaborations with Marvel were criticised for feeling bloated and each being a few episodes too long ), it keeps people on the platforms for longer.

As evidence of quite how valuable television content is for streaming services, remember that Netflix paid Warner $100 million to keep Friends on the platform throughout 2019, and it was seen as a bargain. The reason? When it comes to streaming services, exclusive shows and films are the jewels in the crown, and when a service doesn’t have those proven, guaranteed hits, it has to try other things.

Three TV Trends for 2019

Rhea Mills 6th January 2019

Broadcast is changing fast – but not necessarily in ways we might have expected a couple of years ago. Here are three trends to watch for in 2019.

Change that model

VOD apes traditional media

Streaming services are working hard to steal eyeballs from traditional broadcasters – and they certainly seem to be succeeding. Netflix obliterated analysts’ expectations by adding 7 million new subscribers during the third quarter of 2018. And it is willing to spend some serious money to continue that trajectory.

It is no secret by now that the reason Netflix, Hulu, etc. are investing so heavily in original content is that the studios are looking to withdraw their proprietary content from these platforms in order to launch their own services (eg ‘Disneyflix’). Netflix have indicated that they are allocating 85% of their new spending on original productions, according to Variety.

They will also be looking to capture the heart-of-the-nation market from linear broadcasters – think ‘Great British Bake Off’ or ‘The Bodyguard’ (the latter of which they own the international rights to). There has certainly

Can broadcasters pull together in a show of united strength?

Chris Sutcliffe 28th December 2018

We all know what’s happening with adspend. Digital advertising spend represents all net growth in adspend, and three big players are in control of that flow of cash. It’s an issue that isn’t going to be solved any time soon, and in the meantime the competition for the squeezed remainder is only getting fiercer.

As part of that various broadcasters, platforms and advertisers are reappraising the metrics they’ve traditionally used to demonstrate their superiority (or otherwise) compared to their competitors. In the US, for instance, the television and radio broadcast network CBS has failed to come to terms with the measurement company Nielsen, leaving the broadcaster without one of the most-cited measurements. As Variety’s Brian Steinberg explains, part of the issue is that broadcasters like CBS argue that Nielsen’s metrics fail to take into account viewing across a variety of platforms. The rise of VOD and the diffusion of television content across different devices means that – at least in theory – more people are being exposed to television content than ever before:

“TV networks have long based their advertising rates on Nielsen’s measure of linear TV audiences, which have slipped as consumers embrace Netflix, Hulu, Amazon Prime and other streaming and on-demand options. In such an environment, TV networks believe Nielsen’s overnight ratings are no longer the critical yardstick of viewership they once were.”

The business case for making UK media less homogenous

Chris Sutcliffe 22nd November 2018

Last month Channel 4 announced it had chosen Leeds as the location of its new second national headquarters, with around a quarter of its London-based staff making the move. Though Leeds had been on the announced shortlist as far back as June, the announcement managed to take media twitchers by surprise, as it was seen as having the longest odds compared to other shortlisted cities like Birmingham and Manchester.

The national channel also announced it will open creative hubs in Bristol and Glasgow, each with around 50 staff, as part of a plan to increase the amount Channel 4 spends on programmes outside London by £250m over the next five years.

Speaking at the time of the announcement, Channel 4’s chief executive said the move would involve more “people from across the UK and supercharge the impact we have in all parts of the country”.

The battle for Sky reveals television’s content concerns

Chris Sutcliffe 5th October 2018

This week the long-running saga of who will take ownership of Sky has reached a definitive conclusion, with US-based Comcast splurging billions for control of the London-listed pay-TV provider. The battle for the company had been waged for long months between Comcast and Twentieth Century Fox, both of which saw in Sky opportunities to fortify their foothold in a highly competitive market.

So why would the two compete and, ultimately, why would Comcast buy Sky? £17.28 a share (plus £30.6bn in equity) is a huge amount of money for what is effectively a pay-TV company that exists primarily in a saturated market, so what does its purchase add to the business, and how will it change the market?

Fox/Disney throwing in the towel. Selling its 39pc of Sky to Comcast at the offer price.

— Chris Williams (@cg_williams) September 26, 2018

It had been argued that Comcast was the better fit in terms of synergies, with both companies simultaneously offering both content packages and internet/communications infrastructure – but it appears to have been the former that convinced Comcast execs to up their bid for Sky. That in turn led Fox to ‘throw in the towel’ and admit defeat, its ambitions to own the European pay-TV market abandoned.

NewTV, but same old challenges

Rhea Mills 10th August 2018

Small but perfectly formed

The entrepreneurs behind the imaginatively-named NewTV, Jeffrey Katzenberg and Meg Whitman, will be feeling encouraged by their recent round of investment having closed at $1bn. The service promises entertainment providers an avenue onto the world’s billions of smartphones, being specifically designed for mobile use with short-form series of 10-minute episodes. And it seems they have Hollywood and Wall Street convinced, according to Variety:

“Backers include a who’s who of Hollywood studios: Disney, 21st Century Fox, NBCUniversal, Sony Pictures Entertainment, Viacom, AT&T’s WarnerMedia (formerly Time Warner Inc.), Lionsgate, MGM, ITV and Entertainment One. Tech investors include Chinese internet giant Alibaba Group; strategic investors include VC firm Madrone Capital Partners, which led the round, along with Goldman Sachs, JPMorgan Chase & Co. and John Malone’s Liberty Global. The funding officially closed July 31.”

Encouraging, sure. But will it really be enough for to penetrate an already saturated market where similar offerings have since failed? Securing $1 billion from such famous brands is no mean feat but

3 Key Trends for Media Companies from Ofcom’s Communications Market Report

Chris Sutcliffe 1st August 2018

The Ofcom Communications Market Report is a pretty good bellwether of changing consumer habits. And, like boats reacting to the tide, those changing habits dictate how media companies will act over the next few years, as they change their priorities to benefit from shifting audience attention.

Here are three key takeaways from the latest report that shine a light on where media companies will lie over the next few years.

The changing economics of news video

Chris Sutcliffe 20th June 2018

With the news that Facebook is betting upon news video to help grow its Watch platform, there has been a fundamental shift in the economics of video news production. Where once entertainment content was used to attract customers and audiences, against whom the broadcasters could sell adverts, the nature of video content has become somewhat flattened and undifferentiated.

Opportunity knocks for you, Mr Zuckerberg

That’s due to any number of things – unbundling, the rise of on-demand digital video on YouTube, Twitch and Facebook, and the overall conflation of ‘news’ and ‘entertainment’ that has come with homegrown news and analysis on those platforms.

Lessons from #MeToo and Harvey Weinstein

Rhea Mills 1st June 2018

Time’s Up, Weinstein

By now we’ve all breathed a sigh of relief at the recent news that movie mogul and serial molester, Harvey Weinstein, has been arrested… and recovered from the disappointment of learning he was promptly released on a bail charge. We’ll also have heard about Benjamin Brafman’s legal defence: his client, he insists, ‘didn’t invent the casting couch.’ Hardly a perceptive observation. The concept of the casting couch is as old as Hollywood itself. But every industry is implicated in this post-Weinstein reckoning, as the viral hashtags #Timesup and #MeToo have demonstrated. We simply cannot

Three ways streaming services have already changed TV forever

Chris Sutcliffe 17th May 2018

Everyone knows by now that the broadcast business model has been fundamentally altered by the rise of digital streaming. Digital ad-spend has overtaken TV ad-spend in the US and UK, and by many accounts US television ad-spend is in a state of permanent recession (it is expected to bounce back slightly in the UK).

Smart business

More than that, though, over-the-top (OTT) services have disassembled the bundles upon which lucrative television deals were built. Sports content, for instance, was once the foundation upon which most cable and satellite bundles were built, in what Stratechery’s Ben Thompson called last year as “the last pillar to crumble” in the traditional pay-TV model.

But OTT services, and people’s expectations about on-demand media, have finally reached that pillar: Among all the many skinny bundles that don’t include sports, there are individual subscription services like the WWE Network, and even efforts to create the ‘Netflix for sports’. The Guardian reports:

Show me the games!

James Dodd 18th April 2018

We have long argued that the games industry should be treated as seriously as those other pillars of the entertainment business, film and music. Government seems to be getting the message, and – as we reported last month – the figures certainly stack up.

But perhaps the BBC is still struggling with the idea of games as a grown-up industry in its own right. When the industry does get coverage (on the Today show, for example), the presenters are typically as well informed as, say, a US senator facing a Facebook Chief Executive.

And then there was last week’s broadcast of the BAFTA Games Awards ceremony. If there is one thing

Disney’s strategy and what it means for broadcast

Rhea Mills 13th April 2018

Last week it was reported that Rupert Murdoch, as part of his attempt to buy 100% of Sky, may attempt to sell Sky News to Disney in order to keep regulators happy. It has subsequently emerged that Disney may have to bid for the entirety of Sky if the Competition and Markets Authority quashes Murdoch’s bid. While the debate in this country has focused predominantly on Murdoch’s endgame, relatively little attention has been paid to what Disney would be looking to gain here.

Take your pic…

Disney’s ambitions highlight several trends within the wider TV sector; they appear to be realising the hitherto missed tricks of traditional broadcasters when staving off the ‘threat’ of SVOD providers such as Netflix and Amazon. And they have plenty of reason to do so.

During the first quarter of this year, FierceCable reported, “Disney’s media networks operating income fell 12% to $1.2 billion due to sagging performance by Hulu [reported as equity], A+E and the broadcasting segment.” Pay-TV has generally found itself lagging behind

How publishers should approach the podcast as a medium

Chris Sutcliffe 6th April 2018

There have been many moments where podcasts have been heralded as having ‘arrived’: The Guardian publishing the first series of The Ricky Gervais Podcast in 2005, the founding of Midroll Media in 2014, the first series of Serial in the same year and the launch of the GE-sponsored The Message in 2015 have all been pointed to as the moment the medium really took off.

Podcasts and radio are converging into ‘audio’ – what does that mean for publishers?

The truth, as I discussed with podcast expert Vanessa Quirk on an episode of Media Voices last year, is that there really was no moment you can point to as being the singular point at which podcasting became viable for publishers and media companies. Even the so-called ‘Serial effect’

New opportunities amid falling TV ad spend

Chris Sutcliffe 27th March 2018

The US linear television industry has hit ‘permanent recession‘ in terms of the proportion of the total ad spend it commands, according to Magna. The rapid rise of digital ad spend has necessarily come at the expense of other areas and television, despite its reputation for delivering the best ROI of any medium, is no longer looking quite so unassailable. Mediapost’s Joe Mandele writes:

“‘National television ad sales will decline between -2% to -3% going forward,’ Magna concludes.

The picture is not any prettier for the local TV ad marketplace, and with the exception of election years, Magna does not expect any growth for local TV at all.”

The same is true to a lesser degree in the UK, where AA/Warc predictions in January put the % YOY change in television ad-spent at -2, even including the 11.4% increase in ad spend against VOD. That’s despite

ITV and WPP – similar problems, similar solutions

Martin Tripp 6th March 2018

Shares in both ITV and WPP have fallen dramatically following their latest results. In both cases, this can be put down to the habitual complacency of a market leader. Neither business has been quick enough to restructure, nor trail-blazing in its digital offering. Neither have understood the major threats to their businesses through the duopoly of Google and Facebook.

Looking up?

So while there are obvious similarities in the business failings, the stories at the top of the businesses differ markedly. WPP is still helmed by its leader of 32 years, Martin Sorrell. ITV, after years of Adam Crozier’s stewardship, has a new CEO in Carolyn McCall.

McCall, the former CEO of the Guardian, has most recently been running EasyJet. She has seen advertising as both seller and buyer, and has hands-on experience of the value of data in her last role. As Simon English points out in the Standard, McCall is

Video-on-demand: ITV must win the UX campaign

Chris Sutcliffe 4th December 2017

ITV, one of the UK’s most prominent terrestrial television channels, is looking to translate its expertise in making programmes for the box in the corner to more modern screens. Following its hiring of Huffington Post UK’s editor-in-chief Stephen Hull as the new digital chief in March, ITV has announced the launch of three new digital-only news shows, presumably with the intention of broadening the reach of its international news brand as its non-National Advertising Revenue (NAR) shows healthy growth.

The three shows – ‘Now What?’, ‘Ask A Woman’, and ‘Young, British and Muslim’ – use existing talent from ITV’s news section, which, combined with Hull’s track record at Huffington Post UK and metro.co.uk, and ITV’s traditionally high production values, should serve to allay fears that this is ITV doing digital video for the sake of it. Instead, in an interview with The Drum, Hull noted that the shows have the mandate to “show that digital media and publishing can be grown-up, articulate and thoughtful”.

The quality of the programming is all but guaranteed to be extremely high, then – though ITV’s decision to focus on building a product before it sells sponsorship might raise some eyebrows, even if, as Hull notes: “There are loads of carcasses on the digital publishing motorway of businesses who tried to sell something before they built it.”

Presumably ITV believes the shows will add to its digital proposition, which currently includes the ITV Hub and its premium subscription option, which removes the ads for those who choose to pay it. But

Is the structure of your business holding you back?

Matt D'Cruz 4th December 2017

Spot where the buck stops….

Not long ago I spoke to the CEO of a magazine publishing business, one which has been doing pretty well by the standards of the wider market. Its advertising and subscription revenues are holding up reasonably well, but growth has stalled. One reason for this is that the business is siloed by discipline, rather than by product range – so that the editors, salespeople and marketers all sit in different reporting lines, with minimal communication between them. The publishers, the people who might be expected to come up with new revenue streams – from events to online content marketing solutions – have responsibility for their revenue numbers but no direct control over their sales teams. As a result, they have fewer levers to pull and no way to put their plans into action. The result is a dearth of new ideas in the business, while the reporting lines make it difficult to attract the kind of talent who might be able to take the business forward.

Another example is a B2B publishing company with decades of success behind it. The organisation was, for many years, organised as a set of business units whose managers were incentivised purely on profit, rather than on revenue or other KPIs. For a long time, this worked. But it also disincentivised

Diversity in Media: how some companies are making a difference

Rebecca Davy 14th December 2016

The media industry is still too white.

Back in 2001, Greg Dyke said that the BBC was ‘hideously white’ . That was fifteen years ago and was indicative of our industry at that time.

The issue of race and gender diversity in the workplace is not a new one, yet it is still one that needs to be discussed because little is changing and it’s not changing quickly enough.

Convergence is back. In the mobile age, telcos need content

Matt D'Cruz 3rd November 2016

Across the TMT sector, convergence is back in a big way. The early 2000s were packed with mega-mergers like AOL and Time Warner, and the cross-market consolidation that saw the emergence of integrated offerings like Virgin Media.

Things quietened down after the financial crisis, but the last couple of years have seen a raft of big telecoms providers making moves back into the media.

From BT’s acquisition of Champions League and Premiership rights, to Verizon’s recent acquisitions of both AOL and Yahoo!, and now AT&T’s proposed acquisition of Time Warner, telecoms companies can’t get enough content right now.

Why the Bake Off move is great news for C4

Martin Tripp 15th September 2016

The general tenor of the debate around the move of The Great British Bake Off from BBC to Channel 4 is that it is a travesty, equivalent to Love Productions selling the Crown Jewels. Bizarrely, even former Channel 4 CEO (and ex-BBC Chairman) Michael Grade has lambasted C4’s behaviour and warned that it was likely to hasten full privatisation.

As the prospect of C4’s privatisation has been on the cards for at least ten years, this seems a red herring. Surely, if it is going to be sold off, it needs to be commercially strong, and so the question should be: does buying Bake Off make commercial sense?

The unbelievable economics & employment practices of football

Martin Tripp 9th August 2016

HFootball continues to blaze a trail in the world of unbelievable employment practices.

It’s a world where those seen as failures by many fans continue to get plum jobs, where a manager who has never won any significant silverware can become England boss, and where players are bought and sold with valuations that absolutely defy logic.

Here’s an example: today, Manchester United announced that Paul Pogba would be joining them. They are spending £89m on a player who left them for £800,000 only four years ago. In any other industry, this would be insane; but Man U are not alone. My club, Chelsea, seems keen to pay £60m for Lukaku, a player they sold for £28m only two years ago. And they have history here: in 1997 they bought Graeme LeSaux for £5m, having sold him for £700,000 a few years earlier. In 2015, Chelsea paid £23m for Matic, a player they had swapped four years earlier for a valuation of £3m.

The whole thing is indicative of a Premiership micro-economy which has no relationship with the wider travails of the last eight years. Average wages in the UK have increased from around £15,000 to £25,000 (a 67% increase) since 2000, with inflation pretty much in line. The average salary of first team players in the Premier League has gone from £410,000 in 2,000 to around £2m per year (with bonuses) in 2014/15– an increase of over 400%.

What does Brexit mean for our various media sectors?

Matt D'Cruz 7th July 2016

It’s only two weeks since the EU referendum and media businesses and their employees are still trying to get their heads around what Brexit might mean for the economy, and for the media industry in particular. The economic and political ramifications of the vote are likely to affect us all from years to come, and it’s too early to accurately say what might happen, but in our conversations with business leaders across the media sector a broad picture is starting to build up.

How the media failed in the Brexit debate

Martin Tripp 1st July 2016

As the fallout over Brexit rumbles on, with infighting on all sides of the debate, it’s perhaps worth considering the part the media played in the run up to the polls.

The three main media influences – broadcast, newspapers (and their digital equivalents), and social media – all played very different but significant roles in the debate. For one reason or another, and whether through omission or policy, it is my view that all three ended up broadly supporting the intentions of the Leave campaign.

If the audience hates ads, what does the future of digital advertising look like?

OliverLuft 31st May 2016

Last week, Martin wrote about how necessary content could make it simpler for B2B media firms to carve out a significant piece of the digital landscape for themselves.

The problem for a lot of content businesses, particularly consumer-facing ones, is that despite the merits of what they produce, it’s not essential for their readers.

What can we learn from media changes in the 20 years since I became a headhunter?

Martin Tripp 14th January 2016

In 1996, half the Internet users in the world subscribed to AOL

2016 marks twenty years since I became a headhunter. While that makes me feel incredibly old, it has been a fascinating time to be an observer of the media landscape across the UK and beyond.

When I first started, the internet existed, but was a hard-to-use and limited resource with dial-up access. Email also existed, but not in my office (we relied on faxes). Things were changing, yes; but no-one had really grasped the magnitude of what was about to happen.

If you really want to know how much the media world has changed in the intervening years, imagine saying this back in 1996:

Category: Broadcasting